Contact Ghost City Tours
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We're available 7 days a week to assist you
Call Us
855-999-0491Customer Service Hours
8:00 AM - 11:30 PM EST
7 Days a Week
Tours run at various times - check specific tour pages for schedules
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Frequently Asked Questions
What are your customer service hours?
Our customer service team is available from 8:00 AM to 11:30 PM EST, 7 days a week. Tours run at various times throughout the day and evening, depending on the city and tour type.
How quickly will I receive a response?
We typically respond to emails within 2-4 hours during business hours. For urgent matters, please call us at 855-999-0491.
Can I book a tour over the phone?
Yes! Our team can help you book any tour over the phone. Call us at 855-999-0491 and we'll be happy to assist you.
Do you offer group discounts?
Yes, we offer automatic discounts for groups of 12 or more. For groups of 30+, we also offer payment plans. Contact us for more details.
Are your tours wheelchair accessible?
Many of our tours are wheelchair accessible, but this varies by city and specific tour route. Please contact us to discuss specific accessibility needs.