4.9 Stars • 98,000+ Tours

Trusted Since 2012

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Contact Ghost City Tours

WE'RE HERE TO HELP

Get in Touch

We're available 7 days a week to assist you

Email Us

info@ghostcitytours.com

We typically respond within 2-4 hours

Customer Service Hours

8:00 AM - 11:30 PM EST

7 Days a Week

Tours run at various times - check specific tour pages for schedules

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Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

What are your customer service hours?

Our customer service team is available from 8:00 AM to 11:30 PM EST, 7 days a week. Tours run at various times throughout the day and evening, depending on the city and tour type.

How quickly will I receive a response?

We typically respond to emails within 2-4 hours during business hours. For urgent matters, please call us at 855-999-0491.

Can I book a tour over the phone?

Yes! Our team can help you book any tour over the phone. Call us at 855-999-0491 and we'll be happy to assist you.

Do you offer group discounts?

Yes, we offer automatic discounts for groups of 12 or more. For groups of 30+, we also offer payment plans. Contact us for more details.

What's your cancellation policy?

We offer a full refund for cancellations made at least 24 hours before your tour. Please review our complete cancellation policy on our website.

Are your tours wheelchair accessible?

Many of our tours are wheelchair accessible, but this varies by city and specific tour route. Please contact us to discuss specific accessibility needs.

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